Hellosips is a trading name of BRK Trading Ltd - UK Reg. 08076891

Welcome to Sips. By using our website (www.hellosips.com), placing an order, or interacting with our brand in any way, you agree to the following terms. Please read them before shopping with us.

1. Who We Are

Sips.™ is a trademark of BRK Trading Ltd, a UK-based lifestyle brand. Our products are designed to bring style, joy and function to everyday routines.

For any questions, you can reach us at info@hellosips.com.

• Trade name: Sips.™ trademark of BRK Trading Ltd (UK)

• Registered address: 159 High Street, Barnet, EN5 5SU, UK

• Warehouse address: Sips C/o BRK Trading Ltd, Unit 1-2 Kenneth Way, Wilstead, MK45 3PD, UK

2. Using Our Site

You agree not to use our website for anything unlawful or abusive. Don’t try to hack, reverse engineer, or interfere with how our site works. We do our best to keep the website accurate and available, but we can't promise it’ll always be perfect or uninterrupted.

3. Orders and Payments

All orders placed through our website are subject to availability and confirmation of the order price.

We reserve the right to cancel or refuse any order at our discretion. If we do, we'll refund you in full.

Prices are listed in GBP and include VAT where applicable. We accept most major credit and debit cards through our payment processor.

4. Shipping and Delivery

Once your order has been placed, you’ll receive a confirmation email. Shipping times and costs are detailed at checkout. We do our best to dispatch quickly, but delays can happen, particularly during busy periods.

You’re responsible for providing accurate shipping details. If something’s incorrect and the parcel gets lost or delayed, we may not be able to recover it.

5. Returns

Please refer to our Refund and Returns Policy for full details. In short: you can return unused items within 14 days of receiving your order, but return postage is your responsibility unless the item is faulty.

6. Intellectual Property

All images, content, product designs, and branding on this site are the property of Sips.™ and BRK Trading Ltd. Don’t copy, reproduce, or use anything without written permission from us.

7. Liability

We’re not liable for any losses or damages that result from using our products or website, unless required by law. Use our products as intended and follow any care instructions provided.

8. Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page. By continuing to use our site, you agree to any updated terms.

9. Governing Law

These terms are governed by English law. If there’s a dispute, it’ll be handled by the courts of England and Wales.